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Apartments to rent in Milano, Italy - Terms & Conditions

Lease Agreement
The lease agreement is stipulated between Immobiliare Iside S.p.a. - Via Sirtori, 24 - 20129 MILANO - VAT 13282990152 and the guest that must provide the following personal data: Name and Surname, city of residence and residency status as the Passport.

Booking requests can be made by e-mail or telephone.

Booking Confirmation
The reservation, once confirmed, will be guaranteed by a deposit of 30%. The balance is due upon arrival.My Apartment Hotel reserves the right to refuse a booking at its discretion.

Cancellation Policy
In case of cancellation of the confirmed reservation the following provisions are applied:
Up to 3 days before arrival, it had only non-refundable deposit of 30%;
Less than 3 days before arrival, the total cost is due.

The cancellation policy will be given to the guest at the time of booking.

All prices are TAX and VAT included.

Check in / Check out
My Apartment Hotel does not offer a reception 24 hours a day. In order to organize the check-in, the guest must inform My Apartment Hotel about the arrival time expected.
The check-in is from 2.00 p.m. to 9.00 p.m. on day of arrival.
The check-out must be by 11.00 a.m. on departure day.

Receipt and Attendance Registration
On arrival the guest must present his passport to the property or his responsible to registration attendance as required by law. The guest agrees to follow the standard conditions.

Security Deposit
No security deposit is required. Any damages or breakages caused to the apartment or the building, should be compensated.

Guests - Pets
Pets allowed inside the apartments, in respect of the apartment and condominium.
No sublet is allowed.
If the guest fails to fulfill any of the points contained in this section, My House Apartments will immediately require the guest to leave the apartment.
No entrance inside the apartment is allowed to people without a valid identification document or without the consent of the owner.

All the apartments are not equipped with safe. My Apartment Hotel is not responsible for loss of cash, documents, valuables left in the apartment.

Housekeeping - Maintenance
The properties will be delivered clean and tidy. Standard cleaning does not include the cleaning of cooking and garbage removal. If necessary, the property or its responsible reserves the right to access the apartment to carry out the maintenance or inspection.

Extra - extra cleaning - Parking
Additional cleaning service can be carried out and paid as extras, the service must be requested in advance to allow management to organize cleaning. Discounted parking at 18 Euro / 24 hours is available at about 200 meters.

The person who signs the booking is responsible for the proper and decent behavior of all guests who will be using the apartment. If one or more guests behaves not correctly, My Apartment Hotel will immediately require the guest to leave the apartment.

Each accommodation has been visited and checked. The descriptions contained in web pages are correct and drawn in good faith. For any problem, the guest is asked to contact the property or its responsible. The guest is obliged to give the property time to resolve the problem.

Juridical Competence
Italian law shall apply to any dispute and the parties submit to the exclusive jurisdiction of the Italian courts.

Knowledge of General Conditions involves its acceptance without reservation or exception. If any provision of the Contract is held by any competent authority to be invalid or unenforceable in whole or in part, the validity of the other provisions of the Contract and the remainder of the provision in question shall not be affected.

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